• (07) 3177 0800
  • support@upti.com.au
  • 1021B Stanley St E, EB QLD 4169

QLD Government

QLD GOVERNMENT

ONE NETWORK – ONE BURROW – ONE QLD

THE ULTIMATE SHARED SERVICE!

YABBIT UCaaS: Unifying communication, enhancing accessibility, ensuring data security and complying with Australia’s data sovereignty.

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INTRODUCING YABBIT UNIFIED COMMUNICATIONS AS A SERVICE (UCAAS)

YABBIT UC provides innovative solutions for businesses that streamline communication and enhance collaboration.

By combining voice, video, chat, and teamwork into a unified platform, it solves the issues of disjointed communication channels and inefficient work processes. Moreover, it provides businesses with a remotely accessible, intuitive, and scalable system, thus solving issues related to geographical constraints, steep learning curves, and fluctuating operational demands.

YABBIT UCaaS also helps businesses reduce costs and complexity by consolidating different services, and offers advanced data security, addressing concerns on data protection and regulatory compliance.

WHO IS YABBIT FOR?

YABBIT is for all business types and especially ones that really want to measure how they do with their customers. If you can measure it, you can manage it. YABBIT provides a wide variety of different reporting metrics to assist.
Imagine being able to provide a better customer experience overall. How much do you think this would improve your client retention? With YABBIT you can measure how you are doing. When used correctly, data is extremely objective and powerful. A real game changer for Yabbit customers.
YABBIT suits small companies looking to increase their profile and reach. We do this by providing delegation and seamless collaboration, meaning that your team can be anywhere in the world making the team’s reach limitless.
YABBIT suits multi-site, multi state and larger organisations. You can manage from anywhere and you can measure everything. Managing by dataset can even encourage revenue growth also helping deliver an amazing customer experience.
YABBIT brings simplicity to all being easy to use, easy to scale and easy to connect to anyone, anywhere and on any platform.

LET’S TALK YABBISH

Technology is always so serious, YABBIT is bucking the trend and making it fun. In fact, we have developed our own language – Yabbish, to explain to you our range of products.

Whats in the YABBIT BURROW

GIVING YOU BACK THE POWER

One of the major things that you, the community asked for was having the power to make changes without the need to log a ticket or even worse, pay for admin changes. YABBIT has an easy to use, highly robust administration portal where you can perform a wide variety of tasks such as:

  • Create/edit users

  • Retrieve video recordings

  • Record/change recorded greetings

  • Create/edit call flows

  • Record/edit voicemail

  • Create/edit answer points for DID numbers

  • Create call accounting reports

  • Where their phone answers

  • How many rings until it goes to voicemail

  • Change their own greeting

  • Day and time based answer rules

You also have the choice to extend the full functionality to your users including:

We of course can assist with any of the above where you need help but it’s about putting the power back in your hands.

DISASTER RECOVERY

In Queensland we are used to mother nature flexing her muscle every now and then so for most businesses it’s not a question of if but when there is some natural or human caused event that threatens your communications network. From fires to floods or cyclones we are all too familiar here in Queensland.

Rest assured that YABBIT is backed by a robust, fully redundant, carrier grade network designed to automatically fail over to an alternative network path, most of the time without you even knowing.

You are also backed with cellular connectivity so that in the unfortunate even that your workplace suffers a critical event and you need to evacuate, you can simply relocate to another location and provide business as usual service